Terms & Conditions

Welcome to The Momie Services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

1. Introduction

The Momie Services provides domestic staffing, caregiving, and household assistance solutions to clients. These terms govern your relationship with us whether you are a client, candidate, or visitor to our website.

2. Use of Our Services

  • You agree to use our services only for lawful purposes and in accordance with these terms.
  • Clients must provide accurate and complete information when requesting staffing assistance.
  • Staff members must provide truthful details regarding their identity, skills, and background.
  • The Momie Services reserves the right to refuse service to anyone who violates our policies or behaves inappropriately.

3. Service Agreement

  • All bookings, placements, or staffing arrangements are subject to mutual agreement between the client and The Momie Services.
  • Fees, payment schedules, and service terms will be clearly communicated before any service begins.
  • Clients are responsible for ensuring a safe working environment for assigned staff members.

4. Payments and Refunds

  • Payments must be made as per the agreed schedule or invoice terms.
  • Refunds (if applicable) will be processed based on the company’s service and replacement policy.
  • Any delay or failure to pay may result in suspension of services.

5. Background Verification

We conduct background checks and verification for all staff members to ensure reliability and safety. However, The Momie Services cannot be held liable for any misrepresentation provided by candidates beyond reasonable verification measures.

6. Limitation of Liability

While we take great care in our selection and placement process, The Momie Services shall not be held responsible for any direct or indirect damages, loss, or inconvenience arising from the performance or conduct of hired personnel.

7. Confidentiality

Both clients and staff agree to maintain confidentiality regarding personal, professional, and sensitive information shared during the course of service.

8. Termination of Services

Either party may terminate the service agreement by providing written notice as per the terms stated in the agreement. Any outstanding payments or dues must be cleared before termination.

9. Policy Updates

The Momie Services reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated versions will be published on our website.

10. Contact Us

For any questions regarding these Terms & Conditions, please contact us at:

  • Email: support@theMomie.in
  • Phone: +91- 9270959845
  • Address: The Momie Services, [Dhore Nagar Lane Number 1, Mulanagar, Old Sangvi, Pune, Pimpri-Chinchwad, Maharashtra 411027, India

By using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.